Frequently Asked Questions
How much will my shipping cost? 
Ready Made Items :
- Ready-Made Curtains : Flat rate of $9.95 per order, regardless of quantity. Excludes S-Fold Curtain Track Sets, Tracks & Rods.
- S-Fold Curtain & Track Sets : Shipping is charged per set at $9.95.
- Tracks & Rods : Shipping is charged per track or rod at $9.95. Shipping costs are calculated automatically at checkout based on the items in your cart.
Custom Made Items (Curtains & Blinds) :
- Standard Shipping : $9.95 per window / per blind.
How long after payment will you dispatch my item?
Ready Made Curtains : Next Day
Ready Made Rods & Tracks : 3 days
Custom Made Curtains : 5-7 Days
Custom Made Blinds : 10-14 Days
How long after dispatch should I expect delivery?
We aim to get your order to you as quickly as possible – the following timeframes are a guide only. For custom orders, please check your order confirmation email or the information banner on our home page for the current estimated dispatch time, as this can change daily during peak periods.
Ready Made Items (In Stock Items)
We use Australia Post Parcel Post for all deliveries.
Our ready-made curtains are dispatched from Melbourne, while some curtain rods are shipped from our Brisbane warehouse.
Approximate delivery timeframes are:
- Same state: 2–4 business days
- Interstate: 3–6 business days
- Regional & remote areas: May take longer depending on the location
Please note: These timeframes are provided as a guide only and may vary during peak periods or due to network delays.
Custom Made Items
Curtains: Sent via DHL. Metro areas typically 3–5 business days, regional areas up to 5-10 days.
Blinds: We use Direct Freight Express and Hunter Express for our blind deliveries.
- Standard Delivery timeframes by product:
- Custom Made Venetians, Classic, and Micro Blinds – Shipped via Direct Freight Express Metro areas typically 2-3 business days, regional areas up to 4-7 days
- Custom Made Quebec, Ontario, Toronto Blinds – Shipped via Hunter Express - 2-3 business days, regional areas up to 4-7 days
You can track your order using the tracking number emailed to you here:
Please note:
These timeframes are provided as a guide only and may vary during peak periods or due to network delays.
All blind deliveries sent via Direct Freight Express and Hunter Express are dispatched as Authority to Leave (ATL). This means if the courier determines there is a safe place to leave the goods, they will do so. A signature is not required upon delivery.
Do you use tracking numbers for your deliveries?
Yes. We provide tracking numbers for all deliveries:
- Ready-Made Items: your tracking number will be emailed the day your order is dispatched
- Custom Made Items: your tracking number will be emailed the day after dispatch
Please Note: Free Fabric samples are sent via regular post and are not trackable. If you need your samples faster or with tracking, we recommend selecting the $5.95 Express Post option at checkout.
Do you deliver to P.O. Boxes?
Yes: Ready Made items can be delivered to a PO BOX
NO: Custom Curtains, Blinds and Tracks cannot be delivered to a PO BOX
My item has not arrived, what do I do?
If your order hasn’t arrived within the expected delivery timeframe, please follow the steps below:
- Check your tracking information: Use your tracking details to confirm the delivery status of your order.
- Check with your local post office or the courier handling your delivery: In many cases, parcels are awaiting collection at your local post office or courier depot.
- Contact us: If your item still hasn’t arrived, please reach out to us via the Contact Us page or email info@quickfitblindsandcurtains.com.au.
Be sure to include your order number so we can locate your order quickly and assist you as soon as possible.
Important information:
- Curtains and rods/tracks may be shipped separately and might not arrive on the same day. Please monitor your tracking details for each parcel.
- If part of your order hasn’t arrived within 3 business days of receiving your first parcel, please contact us.
- All orders are carefully weighed and receipted prior to dispatch, so we maintain thorough records of every item that leaves our warehouse.
If there is an issue, we will investigate promptly and work to resolve it as quickly as possible.
Please note that, on occasion, Australia Post deliveries may take slightly longer than expected
Can I pick up from your warehouse?
Yes, you can collect Ready-Made items only from our warehouse on the Mornington Peninsula by prior arrangement.
When placing your order, please add a note at checkout advising that you would like to collect from our warehouse. Our team will then contact you to arrange a suitable pickup time.
Alternatively, you can email us at info@quickfitblindsandcurtains.com.au to organise a collection time.
Please note: If shipping has been charged at checkout, the postage will be refunded once the order has been collected.
Can I return my item if I change my mind?
Yes: Ready-Made Items
We offer a simple returns process for ready-made products. Items must be returned within 14 days in their original packaging and condition.
For full details, return instructions and conditions, please refer to our Ready Made Returns Policy – click here.
No: Custom-made Curtains and Blinds
As these products are made to order, they cannot be returned for change of mind.
My item is not as described or faulty?
Please contact and we will promptly sort out a solution for you.
14 Day Money Back Returns
Terms & Conditions
At Quickfit Blinds and Curtains, we stand behind our product! That's why we offer a 14-Day Money Back Guarantee. If, for any reason, a Quickfit Blinds and Curtains customer is unsatisfied with their purchase, they can contact us within 14 days of taking delivery and organise to return the product and receive a refund of the purchase price excluding the associated delivery cost, subject to the terms and conditions listed below:
- In order to organise a refund under these terms and conditions, the customer must notify Quickfit Blinds and Curtains Support via email to info@quickfitblindsandcurtains.com.au within 14 days of taking delivery of their Quickfit Blinds and Curtains Product and request a refund or exchange. The customer must comply with the directions of Quickfit Blinds and Curtains staff in order to facilitate a refund or exchange.
- Where a customer requests a refund in accordance with these terms and conditions, the refund will be for the amount of the purchase price excluding the Delivery Cost as specified in the customer's order.
- The 14 day period will commence on the date that the customer accepts delivery of their Quickfit Blinds and Curtains product. Where there is no proof of delivery, this date will be assumed to be 3 business days from the date of dispatch of the product.
- The Quickfit Blinds and Curtains product must be returned within 14 days. conditions.
- Customers must return the products for which they are seeking a refund at their own cost.
- Returned products must be returned in accordance with the Refunds and Returns section outlined.
This includes:
- Being returned in the original packaging. If you are wishing to return the item because the colour is not what you expected or you changed your mind, the item cannot be removed from the packaging.
NOTE: Made-to-Measure items (this includes Custom-Made Curtains and Roller Blinds) cannot be returned for change of mind, incorrect measuring, or incorrect colour choice. We suggest you order fabric swatches before ordering.
After receiving the returned Quickfit Blinds and Curtains Products, Quickfit Blinds and Curtains will issue a refund as soon as is reasonably practicable, and the customer will be provided with e-mail acknowledgement. Where possible, refunds will be processed by reversing the initial customer transaction. Quickfit Blinds and Curtains accepts no responsibility for any delays that may occur in receiving the refund as a result of any third-party payment gateway.
Quickfit Blinds and Curtains reserves the right to make changes to these 14-Day Money Back Guarantee Terms and Conditions without notice.